PRIVACY POLICY
Last updated: July 2026
The Replay Van ('we', 'us', 'our') is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights under UK data protection law (UK GDPR and the Data Protection Act 2018).
Who We Are
The Replay Van is a mobile gaming van hire service based in Lincolnshire, UK. If you have any questions about this policy or how we handle your data, please contact us at Thereplayvan@outlook.com or call 07383 936769.
What Information We Collect
We collect information you provide when you submit our booking or contact form, including your name, email address, phone number, event date, event type, and any additional details you choose to share. We do not collect payment card details directly — any payments are handled securely by third-party providers.
How We Use Your Information
We use your information to respond to your enquiry or booking request, to communicate with you about your event, and to provide the services you have requested. We do not use your data for automated decision-making or profiling.
Legal Basis for Processing
We process your personal data on the basis of your consent (when you submit our contact form) and where necessary to fulfil a contract or take steps at your request prior to entering into a contract.
How We Store Your Data
Your data is stored securely and is only accessible to The Replay Van team. We retain your information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. We do not sell, rent, or share your personal data with third parties for marketing purposes.
Cookies
Our website may use essential cookies to ensure the site functions correctly. We do not use tracking or advertising cookies. You can control cookie settings through your browser.
Your Rights
Under UK GDPR you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, withdraw consent at any time, and lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at Thereplayvan@outlook.com or call 07383 936769.